We provide support via
email. You can email your questions to
info@trading-tools.com. Normally emails are answered
throughout the 24-hour day.
We are
always glad to receive comments or improvement
suggestions for our products.
Do
not hesitate to give us your opinion. Please
also
take a look at the
FAQ (Frequently Asked Questions). Perhaps your
question is already answered there.
Please keep the following tips in mind:
Always make sure that you are using the latest
version.
Software Problems: It is easier to solve a
software problem if you send us details that are as
specific as possible when inquiring about software
problems. Also tell us the operating system you are
using.
Data Problems: Again, details that are as
specific as possible is necessary in order to resolve
any data problems quickly. Please specify the stock name
and the date in question when reporting a data problem.
Specifying what you think is wrong is also useful. |
