Contact

We provide support via email. Please fill out the contact form below. Normally emails are answered throughout the 24-hour day during working days. We are always glad to receive comments or improvement suggestions for our products. Do not hesitate to give us your opinion. Please also take a look at the FAQ (Frequently Asked Questions). Perhaps your question is already answered there.

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Please keep the following tips in mind:

Always make sure that you are using the latest version of our applications.

Software Problems: It is easier to solve a software problem if you send us details that are as specific as possible when inquiring about software problems. Also tell us the operating system you are using.

Data Problem: Again, details that are as specific as possible is necessary in order to resolve any data problems quickly. Please specify the stock name and the date in question when reporting a data problem. Specifying what you think is wrong is also useful.